Refund & Exchange Policy
At WardrobeZaar, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to assist you with exchanges or returns under the following conditions:
Exchange / Return Policy
- We are happy to exchange any item returned in a saleable condition, with its original receipt and packaging.
- Please note: Due to variations in screen settings and photographic lighting, product colors may differ slightly from what you see online.
- All fabric pieces and patches included in each product are clearly mentioned in the product description on our website.
- Only items with manufacturing defects, wrong sizes, or incorrect shipments will be accepted for exchange/return.
Exchange Conditions
- No extra charge will apply for exchanging the same article (subject to availability).
- Exchange with a different article is possible, but any price difference must be paid by the customer.
- Product availability will determine whether an exchange can be processed.
📞 To initiate an exchange/return, please contact our customer care team within 7 days of purchase at:
Phone: +92 332 1338381
Email: info@wardrobezaar.com
Once we receive your request, our team will review the product. After assessment, we will confirm whether the item is eligible for exchange (depending on availability).
Refund Policy
We typically offer refunds only in exceptional cases to maintain strong customer relationships. Refunds may be granted in cases such as:
- Unavailability of stock for exchange
- Receipt of a defective or damaged product
Refund Details
- Refunds will be credited to your original payment method within approximately 14 working days once processed.
- Depending on your bank, it may take up to two billing cycles for the refund to appear on your statement.
- Shipping and handling charges are non-refundable.